Frequently asked questions
Getting started
What is SPARCHTECH?
SPARCHTECH is an AI-powered business operating platform. It brings sector workspaces, the SPARCH SUITE of business apps and SPARCH.AI together under one account.
Is there a free plan?
Yes. The Free plan lets you create an organisation, a business directory profile and a basic store. Paid plans add more apps, AI credits and features — see the Pricing page.
Plans & billing
Can I pay online today?
Online checkout for paid plans is not switched on yet. Contact the SPARCHTECH team to arrange a paid plan.
SPARCH STORE
Can I connect my own domain to my store?
Yes, on Growth plans and above. You prove you own the domain with a DNS record, then SPARCHTECH connects it and issues an SSL certificate before it goes live.
Trust & safety
Is SPARCHTECH a bank or payment company?
No. SPARCHTECH is software only. It does not hold funds, lend, process payments or provide insurance. Payments run through approved providers that each business connects itself.